Keep the customers you already won.
ClientGrid helps subscription software companies cut churn and grow expansion revenue. We design onboarding, health scoring and renewal playbooks, then set them up in the tools your customer success team already uses.
What we do
Onboarding design
A time-to-value plan for each customer segment, with clear milestones.
Health scoring
Usage, support and billing signals combined into a score your team trusts.
Renewal playbooks
Structured renewal and expansion motions that start 120 days out.
CS tooling setup
Gainsight, ChurnZero, Vitally or HubSpot, configured and adopted.
How we work
Discovery call
A 30-minute call to understand where you are today and what good looks like.
Proposal
A fixed scope, timeline and price within a week. No surprises later.
Delivery
A named lead, weekly check-ins and a clear handover when we're done.
Who we work with
B2B SaaS companies between $2M and $50M ARR. ClientGrid is a small, senior team. The people you meet in the first call are the people who do the work.